Payday Loans - F.A.Q.
New customers will oftentimes have a lot of questions. The following are just some of the more common ones. We have included answers to them here for your convenience.
What is a payday loan?
A payday loan, which is sometimes referred to as a cash advance, is a short-term loan that will provide you with between $100 and $500 in cash before payday.
Am I able to qualify for a payday loan?
It is easy to qualify for this type of loan. You simply need to:
· Have held your current job for 90 days
· Be at least 18-years-old
· Be a U.S. citizen or permanent resident
· Take home at least $1,000 per month in pay after taxes
· Have a current home and work telephone number
· Have a valid email address
How much money can I get?
You can apply for a loan in the amount of between $500 and $1,500. The lender who is assigned to your application will then determine just how much you receive.
How do I receive my money?
Once the cash advance is approved the money will be electronically deposited into your checking account.
Can I get a loan even if I have bad credit or have filed bankruptcy?
Yes because there is no credit check.
How long will it take?
It will take about five minutes to fill out the application and then you will receive the money the next business day.
Will I need a fax machine or a printer?
Yes, you will need to print out the loan documents. Your lender may require you to fax them additional information. This can be done from an office supply store such as Kinkos or Staples.
How much will it cost?
The fees vary depending upon the amount of money you borrow. Your lender will tell you what the precise fee for your loan will be whenever you submit the application. If you are late repaying this loan, there may also be late penalties incurred as well.
If I have an outstanding payday loan, can I get another one?
You may still be qualified but you should disclose this information on your application.
How and when will I repay this loan?
On the due date the loan's amount, including fees, will be withdrawn from your checking account. You can request an extension if you need one simply by contacting your lender before the due date. This will incur additional fees though.
What if I can't repay the loan when it's due?
Simply request an extension. Make sure to contact your lender before the due date though. Please note that there will be additional fees incurred here though.
How is private information protected?
Your private information is protected by security technology that encrypts every piece of information.
Can you tell me how the return customer feature works?
This is a very convenient feature for returning customers whereby you simply enter your customer ID and password and a new application form will already have been filled out for you. You just need to review the information, make any necessary corrections and submit it.
When can I put in an application for another loan?
You can make another application after 72 hours. Regardless of how many times you apply, it will still be free. If you have already been approved for a loan, make sure to disclose this information on your application.
How do I retrieve my customer ID and password?
There is the phrase "Forgot Password" on the home page. Simply click on it and enter your email address. Your customer ID and password will immediately be emailed to you. If you are told that you are not in the system, simply fill out a new application and you will receive a new ID and password.
Can I check on the status of my loan?
Your customer ID and password will not allow you to do this. Instead, you will need to contact your lender directly. This information will be in the email that you received at the time of your application.
How can I extend or refinance my existing loan?
Simply call your lender. This information is in the email you received at the end of the initial application process. Make sure to do this before the loan's due date though.
How do I change or update my personal information?
Whenever you apply for your next cash advance you will simply need to log in as a return customer. The information will already be on your application form but you can update it there before submitting it. Your information will then be updated within the system.